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24%
1.86 

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Fraud and Fake, Snake Ditching
Sep 23, 2013 11:06 AM 2907 Views

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I have brought beyond B66 phone from snapdeal, on receiving the parcel, this phone camera is not working and it worked after re booting the phone. this is not working often, it is required to reset in rebooting mode every time I want to use the camera. so I sent video and photo graph of phone.


Snapdeal never picks the phone on 4th of this month, till 23rd Sept sent number of mails and facebook requests asking new phone replacement they did not respond. After forwarding the complaint to CEO, the snapdeal CC called me and said the defect is not noticed when they check, So they repair and send back. what they repair it, if the problem is not noticed, god only knows, the defect removing is the work of manufacturer, why snapdeal is certifying the defective product as good? Snapdeal has fraud’s intension to sent back. what about the proof I submitted that the phone is defective of photographs and video sent to Snapdeal. I am ready to file in the district consumer readdressel forum. it they fail to replace or refund. Snapdeal is regular fraud practitioner and cheating, worst then body shop.


My ticket 3068552, order no 1216614072.


So I request the readers help me with names and addresses of snapdeal and its directors to file case in consumer court.


Also request the Delhi local victims to file the compliment with ministerial Authorities and police. they may take action like timtara.


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Brand Response

Dear Customer,
We are really sorry for the inconvenience caused. This is to inform you that your request for refund has been initiated. We would like to inform you that your amount will be credited to your bank/credit card account within next 7 - 10 working days depending on your bank's procedure.
Regards,
Snapdeal Team

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By: snapdeal | Nov 11, 2013  06:00 PM Comments 2

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