Oct 21, 2015 11:48 AM
6336 Views
I purchased Dell New Inspiron 15 5558 Notebook(5558581TB2B) on 14th Oct 2015 during its festive offer season.
Prize at first look - 45490
Prize on payment page - 47555.
Purchased this item, as I thought this would be technical glitch and notified Snapdeal post 6 days(It took time as I was not keeping well).
Post recovery called customer care to report, with screen shot. Instead of correcting out representative start unnecassary argument
Mr. Narendra Gupta from Escalation Dept start heated argument with me(taking about sense and practical stuff)
When requested to hand it over to his senior.He was more blunt.mentioning that Vendor at the time of booking and at the time of payment is different so we dont ENTERTAIN(I find use of such languate very blunt and full of attitide) such compaints.
I wont ever buy things from such website who have pathetic customer care support and its not offer sale.its just cheating customers with sudden prize hike.
I wont recommend buying.
