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1.86 

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Hyderabad India
Damaged Products Returned-No Refund-No Response-SD
Dec 23, 2014 12:04 PM 8680 Views

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I ordered 3 Genius Nicer Dicer Vegetable, Fruit cutters for our colleagues for Rs 1302/-. on 10thDec-14.All the 3 products received were damaged/broken. I informed the same to Snapdeal they took them back and they told they would replace. But they refunded money for only one Product Rs. 434/- to SD Cash not to my bank account.


But the other two products' Money is not yet refunded. When I contacted the customer care they ask me to explain the story again and again but they never tried to resolve the issue. I would like to go to Consumer court against SnapDeal.com to get my money back.


Order No: 3901395628


Reverse package Code: CRP12786655(All the three Damaged products were returned with this code)


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Brand Response

Hi kishore296, I am extremely sorry for the trouble that you have been through. I have escalated the issue with the concerned team & you will soon get a response from our side. Thanks, Karan.

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By: snapdeal | Dec 29, 2014  01:34 PM Comments 2

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