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Amount Blocked by snapdeal for one month. Review on Snapdeal

Name: Amount Blocked by snapdeal for one month
Item: Snapdeal
Rating: 1
Author: a Mouthshut User

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1.85

1,34,393 Votes

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sarangkhati

Rudrapur India

3 Reviews

Amount Blocked by snapdeal for one month

Sep 17, 2012 01:26 PM 3226 Views

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I have booked Nokia C2-06 (Graphite) cell phone though snap deal on 29/08/2012. Same has been dispatched through first flight. Still after long period of 20 days it has not delivered to me and while tracking it is showing that due to transportation issue it is cancelled and now it may take 7 to 21 more to refund back to my A/c.

It means ~5000/- Rs is blocked by snapdeal for 1 to 1.5 month.

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Brand Response

@sarangkhati, we know that we couldn't make your shopping experience pleasant with us. We are really very sorry about it. We also sometimes fall short in keeping you smiling. At Snapdeal, we constantly strive to serve our customers with utmost sincerity and achieve 99.9% customer satisfaction. But we see that we still have a long way to go from these reviews. We have raised your issue to our reachout team and will try n expedite the refund process. We would also like you to understand that the 7-21 working days for the refunded amount to be reflected in your statement is the time period set by all Indian banks and not by us. However, we will still try and facilitate the process for you. Sorry once again for the inconvenience caused.