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1.86 

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Verified Member MouthShut Verified Member
Bhubaneswar
Unbelievable
Aug 18, 2015 01:52 AM 23728 Views

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In June 2015, I ordered 2 products from snapdeal. One was a Philips Headphone & another one is a laptop Decal. When I ordered, I did not go through the reviews on Snapdeal.


After ordering, (Orders were Cash On Delivery options) I went through the reviews. I was shocked that it has so many negative reviews in different websITES_Company. I was confused & afraid of getting conned as I took the reviews seriously. I referred to a friend & he also said that don't buy electronics from Snapdeal.


Frankly saying, both the items I ordered had the cheapest price among all the online shopping websITES_Company. But after hearing too much negative reviews on internet & my friend's advice, I decided to cancel my both orders. Another thing, the seller of the Philips headphone also had negative reviews on google which fueled my negative mentality towards Snapdeal. And sadly I did cancel my orders.


There is this forum where a guy posted about his order from snapdeal which is quite intimidating & one would definitely get confused to buy from Snapdeal. The guy ordered a mobile phone & he was delivered with stones inside the box. He also posted a photo of that which makes it more intimidating.


Since then I did not order anything from Snapdeal. I was scared of making online purchase from Snapdeal.com. I did some search & found that not only Snapdeal but all the shopping websITES_Company has/had negative reviews all over the internet.


On August 13, 2015 I came around with this offer on Snapdeal - 2 X 12 Watt Eveready LED bulbs+ 4 AAA batteries free @Rs. 589. This is the cheapest price for this product I ever saw. Flipkart offered this product @Rs. 599 & that is only on app. But this offer on Snapdeal was for both app & website.


I thought let's give it a try & placed the order on the same day. The shipment was done by Gojavas courier which also provided good service. I received my product on 16 August, 2015. The product was brand new(Manufactured in June, 2015) packaging was excellent, Intact_Automation & working.


Pros:




  1. Cheap price, sometimes Cheapest among all online websITES_Company




  2. Packaging is excellent, quality bubble wrapped & extra cell foam provided




  3. COD option is available




  4. Fast delivery




  5. Daily deal is available on website & not only for app(Unlike Amazon & Flipkart)






Cons:




  1. The website interface is really messed up. Its search bar is invisible most of the times, the daily deals pane slide to extreme right.




I was really amazed by quick & great service by Snapdeal, contrary to the negative reviews.it has.


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Brand Response

Dear VijayBharati01,
We are glad to know that we were able to meet your expectations. We'll continue to provide best of our services with great offers.
I've also shared your feedback related to web-site UI to the concerned team and we'll surely work on it.
Keep shopping:)
Thanks & Regards,
Snapdeal Team

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By: snapdeal | Aug 20, 2015  10:43 AM Comments 0

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