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24%
1.85 

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Very poor customer care service fromSnap Deal
Jul 09, 2013 02:02 PM 2400 Views

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I ordered for an Ab Toner exercise equipment from Snap deal and they delivered a damaged product(see attached pic).On 18/06/2013 I lodged a complaint to SnapDeal regarding the damaged item received and till now(09/07/2013)there is no response from snap deal side.My order no is 1030397376 and my complaint Ticket no is 2335452.


I felt totally helpless with the customer care team since either they  say that the issue will be taken up shortly or kindly wait for 48 hours to resolve. I don't know what to do now.


Purely not a customer friendly website.


Felt like cheated in Snap deal.


-P.Arivarasu, 9884846141.


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Dear Customer, We are sorry for the inconvenience caused to you. We request you to please share with us the Order details so that we can help you with this.

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By: snapdeal | Nov 14, 2013  04:45 PM Comments 0

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