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33%
1.87 

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Snapdeal should change its name to Snapcheater
Nov 24, 2015 04:08 PM 6043 Views
(Updated Nov 25, 2015 06:14 PM)

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I placed Order ID: 10075449209(Suborder Id: 12785828303), On 14 Nov, 2015 on Snapdeal.com for a TV "LG 32LF6300 80 cm(32) Full HD Smart LED Television" and paid by net banking.


I was delivered a cheap model.


I asked Snapdeal to replace with the correct model. PLEASE NOTE THAT THE CORRECT MODEL WAS STILL BEING SHOWN ON THEIR WEBSITE AS AVAILABLE.


I raised 3 support cases stating the same.


Instead of replacing the model, they have gone back from their contract and are saying that they have refunded the money.


First they made false promises of Diwali discounts and now they just turned back from their word.Go with Flipkart or Amazon. Never with Snapdeal or Shopclues.


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Brand Response

Hi Sonu! Really sorry for the delay in response. We regret the inconvenience caused to you. Hope your issue has been resolved. Do share your order details at writetous@snapdeal.com, if you still are facing any concern with us. We'd be glad to help you. Thanks! -Kavya

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By: snapdeal | Jan 15, 2016  06:02 PM Comments 0

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