I had ordered a product, nike trackpant, the order contained 2 trackpants which were packed in 1 parcel. The size was small so I ordered for refund . I returned the product as such in one parcel, snapdeal people have refunded for one item as they are saying that they had scheduled the pickup of other parcel defferently . They have closed the query of the other product.Now the snapdeal people have stop responding to my mails and customer care helpline is pathetic, no option to talk to customer care only IVR . I will never ever recommend snapdeal to anyone now . One word PATHETIC , dont get cheated guys.