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Home > Ecommerce and Online Business > Online Shopping > Snapdeal > Snapdeal continues to cheat - time and again

Snapdeal continues to cheat - time and again. Review on Snapdeal

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33%
1.87 

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Hyderabad India
Snapdeal continues to cheat - time and again
Nov 11, 2014 11:59 PM 8905 Views
(Updated Nov 12, 2014 12:01 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered for 8 trousers, received only 4. Lodged quite a few complaints. Called up their call center, which incidentally is not toll-free. Nothing happened so far.


Fortunately I recorded video evidence, each time I opened a package delivered by Snapdeal. Please take a look: https://youtu.be/mUPMMPezaqY


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Brand Response

Hi Shantanu, I extremely regret the inconvenience caused to you. This shouldn't have happened. We had initiated the refund on 16th Nov for the missing item. Hope your issue is resolved. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. I'll ensure you will not face such issue in future. Mukti.

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By: snapdeal | Dec 03, 2014  12:42 PM Comments 1

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