Feb 25, 2015 11:18 AM
9776 Views
(Updated Feb 25, 2015 11:50 AM)
Don’t buy any Product on Snapdeal.com I have ordered 1st Order(2022499571) on 2014 a digital camera which is still no deliver to me after making the full payment on their fake website after 10 days I got the call from Snap deal stating that sir we are unable to process your order as product is sold out you have to wait till 1 Month I said no you cancel my order and refund my full amount the guy who called me he is in hurry to cancel the order and refund the full amount.
Again I have order on 17th Feb 2015(4976977745) there is a offer going on Samsung Galaxy Note 3 at 8652/- after 5 day I received 1 SMS your order is cancelled and I called up snap deal they inform me “sir we cannot process your order as product is sold out I told them I don’t have any problem to wait 1 Month but you gave me my product” very next day I received 1 more SMS stating that your refund is process.
Now guys please let me know what I need to do with this kindly of fake company.
I need to suggest Snapdeal they have to change their name Snake deal buy a product and wast the time and money.
Email received from snapdeal.com
Snapdeal Support, Feb 21, 10:53:
Dear Shahim,
Thank you for contacting Snapdeal.com.
This is in regards with the complaint which you have registered on Snapdeal against the order number 4976977745 . Please note that we would be unable to process your order due to stock issues.
We will refund the amount you have paid to your bank/credit card account within 5 - 7 working days. Please accept our apologies for the inconvenience. We assure you that your payment is covered under Trust Pay.
Hope you will give us a chance to service you in future.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com