6 MONTHS EMI CANCELLED WHEN BILL GENERATE SNAPDEAl. Review on Snapdeal

Below mail send to Snapdeal ie

Jasper Infotech Pvt. Ltd.

246, Ist Floor, Phase-III,

Okhla Industrial Area,

New Delhi 110020

but no response.

Hi Kunal and team,

I placed an order with below ref :

Your Order No. : 1005773869

Order Placed On : 2013-05-23 07:50:33

urgent support required as on 27 may I purchase product of diffrent

cost of rs 32203 on emi for 6 months .

latter on bill I got to know I have to pay full payment as 4 product

cancell by snapdeal due to non availibity .

snap deal assured the cost of four product will reflect as cash back

to my bill but for 3 it does and for 4th cancell product it reflect

cash back but details as cancell .. so over all emi cancell due to

snapdeal fault .

snapdeal admit its there fault but escaping and saying I have to pay

the bill in one go.

initially I order as per emi for 6 month how can I pay the full in one go.

need help how as following snapdeal every day from 17 th 2013 but not

getting proper response and snapdeal escaping.

now I my bill payment for credit card is comming in 2-3 days.

what I do...its making me lot of pressure and sanpdeal is hurting me

financial loss as well as social image loss.

Regrads

Gaurav Kumar

09999884736

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after 50 days follow up..no proper response and I send below mail to snapdeal CC to Kunal ceo.

As per your request I have reconnected to hdfc bank

for emi but the revert is that emi cant be done on cancel emi.

they can do this as cash on call option for 32203 for minium 12 month

and including processing fee and service tax will cost

and is near about same as for emi of 6 month.

-----for minimum 12 months---------

1.2 % interest per month

• 2 % processing on Rs 32203

  
  




• service tax for emi of 32203

  
  




• interest on outsatnding on bill after 4th june till emi date start for

  
  

32203.

-----------------------------------

hdfc bank representive said they cant send

the charges detial untill it requested to process.

so they can come on call conference to proof snapdeal

for the charges and comparission

second interst will be there as per late payment on previous month and

coming month.

Rs  3600+1420+1420+mob call 800 + compentation for following till date

of resolution witout customer fault.

either have a call conference as said by HDFC bank so they can proof snapdeal for the charges

and comparission.

refer to bank email send to me. sending attachment of hdfc mail , june and july bills

I believe being good to customer snapdeal will also add on a compensation

out of above two optionfor my number of phone calls and problem faced

making it to "customer first" and value it.

offerring Rs 1500 is not acceptable.

Its going more than a month the issue is not resolved and I am getting mail

reminder from HDFC bank for payment which inturn force me due to snapdeaal

to come legally to snapdeal.

compensate properly for early closer

Regards

Gaurav Kumar

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