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MouthShut Score

19%
1.41 

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No cancellation,no refund & no product paying EMIs
May 15, 2013 11:39 AM 1282 Views

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I ordered Whirlpool Refrigerator 190 Ltrs. 205 Ice Magic 5G (Red) on 5/5/13 and on 6/5/2013 I cancelled it as I have to book it for 6 EMI. the case id is 843115 and the resolution date which was given was 14 th of May but till date it has not been cancelled.


Several times I called your customer care but every time same commitment that U will get a call in 24-48 hrs. On 7th I got a call from your case manager Manisha but after that no one is worried about my case.My case is not resolved yet. From this month I will have to pay my EMI also but the thing is that why I will pay it I haven't got the product. And if you are unable to cancel it then plz send my product as soon as possible.


Plz if you commit something then plz also do needful.


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Brand Response

Dear Amardeep,
It’s perfectly understandable that you’re very upset about what’s happened and we have already address your concern to our team ,so be rest assured resolution will be provided to you very soon.

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By: TimesInternet | May 15, 2013  04:17 PM Comments 0

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