Nov 20, 2012 02:25 PM
884 Views
I purchased a Plantronics headset as Indiatimes shopping were the ones who gave the best offer. I recognize that.. I think they dont stock any item but order to their vendor after receiving payment from customer. I ordered the item on 22-Oct and I didnt receive the item till Nov 1st. But it was shipped on Nov1st and waiting for their wonderful logistical partner.. DELHIVERY such a pathetic service and till Nov 5th, the item was not received.. I called India times and requested for a cancellation of the order.
The executive raised a complaint.. and gave me the reference no.. There were several calls made after that but no one knew the real picture.. They didnt cancel the order till then.. finally the product arived on Nov 9th.. After that I am chasing Indiatimes to take the piece back and refund the money back.. But no response till now..
At the same time, I ordered a book after this which was received within 2 days.. this time Bluedart was the logistics partner.. Everyone knows their service. Very good and timely..
