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19%
1.42 

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Non delivery of product after taking payment.
Jun 19, 2013 04:44 PM 732 Views
(Updated Jun 19, 2013 04:44 PM)

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My order number is 3002428934. Karbonn Titanium S5 phone. Indiatimes has received the money but they refuse to accept that I have made the payment. My bank statement shows amount deducted from the credit card. I have emailed the statement and the "transaction alert" email from the bank to them but they say that it is not "proper".


I do not know what their meaning of "proper" is. So, I will file a charge-back to receive full amount back forcefully from them. Many customers do not know that you can take the money forcefully back from the bank if the delivery is faulty or not delivered or broken.


I want a complete refund. My credit card ends with:  XXXX XXXX XXXX 4535


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Brand Response

Dear Ankit,
We sincerely apologize for the inconvenience you have faced in order to rectify this mishap we have already intimated our concern team to do the needful ,so please wait for the next update.

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By: TimesInternet | Jun 20, 2013  01:50 PM Comments 0

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