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19%
1.41 

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Good prices - But worried after reading reviews
Jun 17, 2013 01:00 PM 1064 Views
(Updated Jun 22, 2013 11:55 PM)

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Original Review - Daily Updates Below I ordered a Samsung Galaxy S3 (Blue) via order no. 3002421855 on 16th June as I got the best price online for this product as compared to the likes of FlipKart and Snapdeal. However, today one of my colleagues told me that I will regret shopping from indiatimes and advised me to read the reviews on MouthShut. And after reading the reviews I am really worried. One specif review was where the customer had ordered a Samsung s3 on May 26th and it wasn't delivered to him yet. Infact a lot of other reviews talks about similar problem areas.


I just hope that Indiatimes shopping does not disappoint me and will do justice to its brand. I will keep posting updates to this review regarding my order status and will increase the ratings if they deliver good.


Daily Updates Day 6 (June 21) evening: Hurray !! I got my brand new Samsung S3 sealed pack (Month of manufacture Apr 2013) delivered in the afternoon. Five Stars to Indiatimes shopping for best prices and delivery before time.


Day 6 (June 21): The courier site showed the details for the shipment yesterday and infact its "Out for Delivery" today morning. Hoping to receive my phone by today evening. Added one more star. Will keep you posted.


Day 5 (June 20): Disappointing - The courier site still doesn't show any data against the AWB number. In the current times, it looks they work at snails pace. Indiatimes should definitely do some introspection to see how they can reduce the overall delivery time. Day 4 (June 19) evening: Finally some good news. I can see the shipment details with a tracking no, against my order. The courier site doesn't show any information against the AWB number yet, but I guess that's expected, it may take a few hours for the information to be updated on their systems. Adding one star to the rating for this. Day 4 (June 19) morning: No update on shipping yet. Sent a mail yesterday to enquire about shipping status, havent' got any reply yet. Called up their number today morning to know the status - all they have to say is "wait till your expected delivery date" and they don't have any expected timelines for this shipping.


Day 3 (June 18): Got a call yesterday from one gentlemen named Shobit assuring me of on-time delivery for this order. Hope he sticks to his promise. However, the order status unchanged  (No update on Shipping/AWB no. yet). Day 2 (June 17):  Order Status - In process (No update on Shipping/AWB no. yet)


Day 1 (June 16) : Order Placed - Got a confirmation mail from Indiatimes with an expected delivery date of 25th June 2013.


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Brand Response

Dear Nitin,
At Indiatimes we work very hard to deliver the best products and shopping experience to you. We really thank you for sharing your concern with us and we have intimated our team to expedite the proceedings.

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By: TimesInternet | Jun 17, 2013  07:52 PM Comments 1

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