REDIFF.COM - NEVER BUY FROM THIS SITE. Review on Shopping.Rediff

Hi ,

I purchased few items from rediff.com online and even after a week the order status was pending. I didnt receive any mail from them regarding the status nor a phone call. The worst part of it is that there are no contact numbers for customer service neither on the rediff.com,India or US.

This is really disgusting that you purchase assuming that these are well known sites and they provide you with awful service. After failing to find a contact number, I sent a e-mail to the customer service and all I get is a automated reply and here is the content. You may want to read the last line. If the mail id is discontinued, why do they have this id on their site. I cant believe such sites are allowed to exit. Surely, there should be a watchdog, which audits such sites for abusing customer service.

I would recommend the shopping community not to buy anything from rediff.com. Its really frustrating!!!

thanks for your time

bindu

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Dear User,

Thank you for using Rediff Services.

As part of our ongoing efforts at providing higher levels of service to

you, we have launched a new Customer Care Portal which has been

designed to answer questions most frequently asked by our customers.

You can visit the site by following the link given below.

https://support.rediff.com/shopping.htm

You can find the answers to your questions on this site. If you do

not find a satisfactory answer to your question or problem, you can

submit your question to us using the form provided on the site.

You may continue to send us your valuable suggestions and feedback

using the forms provided on the site.

The email ID shopping@rediff.co.in is being discontinued. Please do not

send mail directly to this email ID henceforth.

Warm Regards,

Rediff.com Customer Care

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