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16%
1.21 

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Order not shipped, refund not processed
Nov 16, 2014 01:49 PM 6853 Views

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Though my first shopping experience on shopclues is bad, I dared to make another purchase. I've ordered on Nov 2nd, 2014, promised date of delivery is nov 7 yet I waited. On nov 12th I got automated mail accepting their shipment delay and gave me an option to wait or to cancel the order.


To my wonder both the button are not working. I made my mind on Nov13, and requested for cancellation of order due to delay of shipment. Till now the status the maintain is: Order on Hold - Cancellation Requested due to Delay.


I've no clue, what to do now?Order Date: 02 Nov 2014, 02:34 PM Order Number: 25504695


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Brand Response

Dear Customer,
We apologize for the inconvenience caused to you. We would like to inform you that the refund for your order # 25504695 has already been processed on 17/11/2014.
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Dec 18, 2014  03:37 PM Comments 0

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