Oct 16, 2014 03:13 PM
6989 Views
(Updated Nov 03, 2014 09:17 PM)
I ordered an AVG Antivirus kit from shopclues.com They sent a pirated version which is a 5 MB download and a cracked key.
Please see the attached image. Kindly stay away from such site. Good thing is that I did'nt order anything of great value. Very cheap business stunt it is. When contacted customer care, they wrote me back as follows:
Dear Shyam, Thank you for shopping with ShopClues.com. This is with reference to your order no. 22341835. We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to https://shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance, kindly refer to https://shopclues.com/help
Best Regards,
Customer Support Team
Ranbir
ShopClues.com
Updated 3-Nov-2014: I got my refund for the product, which certainly brings back some kind of confidence on the buyer.
