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16%
1.21 

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Verified Member MouthShut Verified Member
Chinsurah India
Worst Shopping Experience Ever From Shopclues.Com
May 09, 2016 08:49 PM 1192 Views (via Mobile)
(Updated Jun 07, 2016 07:56 PM)

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I bought a mobile phone from Shopclues.com - the online shopping site . The mobile is Reach Fab 403 . They delivered the product within 4 days from the date of order . When I opened the phone I saw that it is defective and it has some software related issue. Whenever I am trying to open an app it is automatically closed and the mobile data is also not working.


So it is a manufacturing defect and they delivered a defective product. So I requested a return for the product but they said will not take back the phone and refund for the same and I have to go to the service centre to repair it. They delivered a wrong product, I have not made it defective and still, they will not accept a return. From now on I am not going to buy anything from shopclues. This is the most trifle and poor shopping site I ever witnessed. I am warning every customer not to buy anything from this site.


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | May 10, 2016  05:37 PM Comments 2

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