Sep 01, 2016 12:50 AM
1589 Views
Now a days online shopping platform are gaining so much attention of almost everyone, including people from all class. Online shopping platform is an easy way to do shopping with very attractive offers and shopping policies. However, few online stores are actually only focused to gain profit by following unethical business policies and SHOPCLUES is not of them. I have placed an order that came in broken condition and when I talked to customer care they denied for return or refund with a bad attitude.
I had to escalate this issue to their management team. I got refund with a late response and disappointment. I also know people received product with bad or poor packaging materials or delay of more than a week in delivery time of order. People are not satisfied with the service or after sale services of Shopclues and avoid doing shopping through shopclues.com. Also, the product quality is cheap, not as described in website and not as shown on company's website. Huge amount of duplicate products is another major problem with shopclues.com. Their inventories of nice products is always our of stock and buyers have to go for another or compromised product. In all, this is shows what kind of sellers shopcluep.com allows to sell on their website.