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MouthShut Score

16%
1.21 

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Worst website
Oct 08, 2015 03:24 PM 5325 Views

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Hello guys. I happened to visit this website from facebook suggestion and I really found that they have some good deals. Because of which I happen to book a samsung laptop bag for 570. Yes, that's true. It was too good a deal. In the product specifications it was mentioned that 1 year warrant as well. I felt that this is it. I needed a bag for my daily travel and I felt this was my thing.


I bought it but as soon as I opened the packet I could see it was a cheap duplicate that you will get at the FOB's on every station. I was thoroughly disappointed and also called shopclues to complain the same but they did not help me. Plus the amount of wait time to reach a customer care executive was tiring for me to call them time and again. And I gave up. You can consider it my fault that I did not go after their life, but that's not me. Anyways, coming to the product. As I said it was of very cheap quality. And within a week the upper part of one chain broke off. In a month the interior of the first section started tearing off from within. All that I carried in the bag was a laptop, charger, one water bottle of 1 litre and a tiffin. I feel that any bag should have the capacity to house this stuff. Plus it said that it was water proof, trusting which I exposed it to slight drizzle but ALAS! it wasn't a bit water resistant.


I am thoroughly disappointed with shopclues because of the worst quality of product that they had provided.


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Oct 08, 2015  05:52 PM Comments 0

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