Aug 10, 2016 10:22 PM
1660 Views
Not really. Although it is my personal experience and I believe I have enough experience of shopping with many e -commerce companies in India. I have ordered twice from ShopClues.com especially because of their low prices and having a great collection of the non-standard items.
Both the times I have received defective / fake product, although they have a return policy it is eventually very difficult to return the product. I had to make a video of the problems which I was facing with the product and upload it for the customer support guy to validate it before initiating the return process it was very painful and wasted my time for few low cost items. I eventually decided not to pursue it anymore after wasting enough of my time.
Conclusion: Even if you pay a little premium for the product and buy it from Flipkart / Amazon you are assured of product quality and even if something is wrong with the product you are almost certain that you would get your money back. Would never return back to ShopClues.com even if I get some item at crazy prices.
