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Refusing to Accept Return!!! Pathetic SHOPCLUES. Review on Shopclues

Name: Refusing to Accept Return!!! Pathetic SHOPCLUES.
Item: Shopclues
Rating: 1
Author: a Mouthshut User

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hridesh_1991

Kushinagar, India India

6 Reviews

Refusing to Accept Return!!! Pathetic SHOPCLUES.

Feb 02, 2015 10:07 PM 6253 Views

(Updated Feb 02, 2015 10:11 PM)

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I would like to share SHOPCLUES shopping experience. I have purchased few product from shopclues on 25th of Jan 2015. then they delivered product on 2 Feb 2015 at my location. When I opened the packet, Two of items are totally different from what I ordered.

After that I raised a issue for return request and also sent an images of received product then you know guys what they said "We have sent same product ordered by you" I don't know how can they say like that. Atleast, they can match the product image with received one.

Please Guys, Don't buy anythings from Shopclues. They sold used, pathetic and road side product.

Product Description:

Hosiery Track Pants(Order no.- 34998763) - Ordered Gray color but received Pure Red Color

Pack of 3 Stylish Boxer(Order no.- 34722985) It look cool at shopclue site but Actually It is worst product. Quality is so cheapish. I can not even think that they delivere product like this.

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Brand Response

Dear Customer,
Greetings from ShopClues.com.
Order No.: 34998763 - We would like to inform that we are unable to accept your return request as we have sent the same product ordered by you. However, for Color/ design it was mentioned on the product description that “Color may vary as per the availability from the picture shown on website”.
Order No.: 34722985 - We sincerely apologize for the delay in providing you the resolution. Based on our previous correspondence, we are refunding your amount. You will shortly receive an automated update with the payment details. We are not arranging pick up as the Merchant do not require the product back.
Best Regards,
Customer Support Team
ShopClues.com