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15%
1.22 

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Verified Member MouthShut Verified Member
hyderabad India
Not GOOD
Jan 23, 2016 11:32 PM 1296 Views

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I ordered TP-LINK TD-W8961N300 Mbps Wireless N ADSL2+ Modem Router on 28 Nov 15 and same has been confirmed that estimated delivery on 7th or 8th Dec 15. But, I received only after long tracking with courier on 18 Dec 15. After I received only I came to know that I ordered wrong item and purchased ADSL Wifi moderm instead of wifi router.


So, I requested shopclues for return request. But no proper reply from shopclues.com. After few days they given reply in return status as "information required-pending customer action". But I already give sufficient info and posted image of items for return but no reply from shopclues. Finally without my problem solved/knowledge shopclues themselves mentioned that "return request closed". Here after I will never purchase any item from shopclue. Thank you for your such hopeless service.


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Jan 25, 2016  08:47 AM Comments 0

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