Mar 26, 2015 02:47 PM
6517 Views
No customer care number in shopclues where you actually can dial and make them understand your thoughts. Support on email is so pathetic.
I ordered a belt. As per the product description, the lenght was 52 inches but I got 48 inches length belt. I attached a photo of the belt but shopclue support said that this is the same product. They are so illiterate that they can't read the product description.
Order Number: 41477757
Return Number: 1070031
ShopClues Support, Mar 26, 12:11 PM:
Dear Customer,
Thank you for shopping with ShopClues.com.
This is with reference to your order.
We express our inability to accept your return request as we have sent you the same product with standard quality ordered by you. Please refer to https://shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter.
For further assistance, kindly refer to https://shopclues.com/help
Best Regards,
Customer Support Team
Supratim
ShopClues.com
s:s
Shailendra Gupta, Mar 25, 9:43 PM:
Hi, I think you need to read the product description carefully. Do you want me to send the soft copy of the product description. I am surprised that why are not able to read the product description correctly. It is crealry mention that size is 52 inches long but as per my image, length is 48 inches. Please read very carefully and refund my amount
PRODUCT DETAILS: Leather Belt For Men's(FS0066)
Product Description
Size(LxB): 52x1.75 inches
Options: Black
Strap Material: Italian Leatherite
Buckle: Polished Metal
