Sep 17, 2017 04:50 PM
1516 Views
I am a Online Seller, and I registered as seller with shopclues 1 year back, but I was not getting a Large Order from this Portal, I also selling Other portal also,
In Other Portal If our product which we sold, got damage then Company helps Seller by giving Claim against it.
But Few days back I sell a Luggage Bag which cost is Rs.2500, and Send it to Customer from a Post Office, my product weight was 3kg appx. which is mentioned on Slip of Indian Post.
Customer Return that product, when I got the products, I saw that Courier boy giving me a small packet which weight was only 250-500gm. I deny to received and make a Complaint to ShopCules about it, then Courier boy came again and requested that to received the product back, I clearly write down that "This is not our product, ShopClues is giving wrong product" at his receiving copy.
when I opened the packet, Inside the packet I got a Fake product, 1 small Ladies Hand Bag of Rs.200-250 only.
and I make a Complaint against it but shopClues reply me, that customer got the same bag from our side, and they rejected my Claim.
I again reply them that Customer is fake and Cheating us, please do serious step against it, but they again Rejected my complaint.
I make a Call also to his Customer Service but they said that they cannot help.
Please Please Please don't sell your valuable products to ShopClues, this is not Safe for Seller and Products.
