MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

16%
1.21 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-124-4414888

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Shopclues
Aug 13, 2015 06:24 PM 6034 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I received a redmi note 4g mobile two weeks ago. After that I found out that there was a "headset" connected symbol on top screen of the mobile.


I have not connected any headset but still the headset symbol shows up. I made a call from the mobile then I found out that the other person across the line was not able to hear me and I was also not able to hear what the other person spoke.


I clicked the speaker option on the mobile then its working. I mean to say that this mobile is having some sort of issues which prevents it from being used in normal mode(without speakers). Ispoke with one of your customer care executive and they gave me address of Authorised Redmi service centre.


I went there today. They told me that its a hardware issue and they also told me that they DO NOT support Redmi products brought from Shop clues. I was really shocked.They checked the serial nos on the mobile and told me that this mobile is not an authorised mobile and it has been sold to me from another person. the ten day replacement guarantee is bullshit and shopclues is the best fraud forgery online shopping company. I advice everyone not to buy anything from shopclues. they are cheats.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com


Upload Photo

By: shopclues | Aug 17, 2015  12:10 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Shopclues
1
2
3
4
5
X