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Home > Ecommerce and Online Business > Online Shopping > Shopclues > Fake

Fake. Review on Shopclues

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MouthShut Score

15%
1.22 

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+91-124-4414888

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The ingenuineness of this review appears doubtful.
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I feel this review is:

Fake
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New Delhi India
Fake
Oct 09, 2015 01:13 PM 5526 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I bought a Samsung Charger from shopclues.com and after three-four days of delivery it stopped working.


I complaint about the same to the retailer as well as  Shopclues.com and it took one week to discuss the issue and finally I was assured 110% refund within 7-10 days and its been 15 days since I got mail from Shopclues regarding my refund and I'm still waiting for any action. I'm not sure that charger was genuine or not.


Customer service is very very poor.


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Oct 09, 2015  04:03 PM Comments 0

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