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MouthShut Score

16%
1.21 

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+91-124-4414888

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Verified Member MouthShut Verified Member
Pune, India India
Cheap quality products
Jul 01, 2016 09:11 AM 797 Views (via Android App)

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I personally encourtered a lot of issues in terms of quality of the products from shopclues. The website has all the cheap quality products ranging from clothing to electronics. Website never mentions that the product listed is first copy or duplicate. I purchased a reebok watch from their website on sunday shopping day for 129 rupees. I thought it might be of good quality and due to sunday flee market sale it was listed so cheap. When I received thebproducts the box containing the watch was already damaged. When I opened the box the watch glass was broken and dialer was not working. Immediately I called shopclues customer service and told them the issue. They said it might be logistic issue and they cant really help on it as we do quality checks and then dispatch the products to customers. Unfortunately afger attempts I was not able to hold on the right person and my money got wasted. I urge people please do not look at the money whether the product is cheap as it might be you another victim who will face similar issue like me.


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Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com


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By: shopclues | Jul 02, 2016  08:57 AM Comments 0

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