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Shop clues failed to deliver the product. Review on Shopclues

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15%

1.22

94,419 Votes

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harishmjsuf

India

12 Reviews

Shop clues failed to deliver the product

Jul 09, 2016 02:32 PM 665 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

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Hi,

I have orderd a product ( laptop bagpack) on 25-6-2015 and estimated delivery date was 1-7-2015. I waited till 3rd of 7th month but The product was not delivered . .when I called to the customer care they said product is ready to deliver it will take 48 hrs. .when I called after 48 hrs . they said we will fix within 48 hrs. .i called on 7 th they said delivery partner in not able to deliver the product ( delivery partner office area is 3 km far from my house) I asked for detailed adress of delivery partned aremex they were ready to give detailed adress after that I asked for refund for not delivering the product customer care people are saying product is reached destiny so can not refund.or cancel .worst service from shop clues and bad selection of curier service . . I suggest never buy from this site or order with cod option. .

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Dear Customer,
We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.
Best Regards,
Customer Support Team
ShopClues.com