Apr 05, 2013 04:55 PM
48465 Views
I bought a sharp AH XP13LV Invertor Ac from Ezone Mani square Kolkata, I was fooled by the salesman (who told that the output cooling in this model is 4400 watts, as such when the product came to my house after 3 days and lots of calling to Mani square without any sales invoice, the rating is 3600 watts only), than nobody turned up for installation.
I called the all India helpline and the next day one gentleman turned up, but he refused for the installation and asked me that I have to cut my window so that he may get to the wall for outdoor unit installation, next day I requested him to come and do the installation somehow but he asked for extra money for this.
He than sent a fellow who installed the machine (one of the poorest installation I have seen on split ac in my life) he did not have any temp meter, pressure gauge, vacuum pump, after he installed the machine the cooling was very low, I asked him to show the gas pressure but he did not have any pressure gauge, I called up again at the helpline who again took my complaint number and assured somebody will come to check up soon.
Till now nobody has turned up, moreover after I called the all India helpline I received a number of calls that who was the person who did the installation, I feel cheated I am waiting for a few more days, pls suggest what should I do about this waste of 37000 rs.
