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Sharp ES-N70ES-A Fully Automatic Top Loading Washing Machine Image

MouthShut Score

75%
2 

Ease of use:

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Rs. 21,900 (Launch price)

Sharp

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Awesome product, great performance, bad after-sale
May 09, 2012 01:01 PM 11108 Views

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

We purchased this Sharp washing machine in Feb 2012.


Model No. = ES-N70ES-A


Dry weight of clothes = 8.2 kg


Cost = Rs. 21, 900 (did not get any discount from MRP)


Place of purchase = Thrissur, Kerala


We were looking to get a Japanese brand washing machine, and did not even know about Sharp. Primarily we had Panasonic in mind, but our mind changed as soon as we saw the Sharp. Absolutely stunning looks, with a unique feature being the fibre-glass body (=> won't rust). Has great performance too, to boot. All in all, a highly recommended purchase. You will get a neat discount if you are in the NCR/Noida region, by ordering online.


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In order to evaluate a washing machine, it is perhaps important to take a look at its


backside (the side that most manufacturers hope will never be seen). Most brands


have cheap looking backsides, with some flimsy plastic "sieve" thrown in as an


after-thought. But not Sharp: every part of this beauty oozes class, from the power-plug


to the control panel to the inside.


It washes clothes very well, too, which is after all its primary job. No fancy settings here,


unlike some other brands; Sharp just goes about its job efficiently and well. Its water


usage is also quite economical, and has some rating from Singapore to prove it.


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The only point which prevents us from giving this product the maximum rating is the


poor after-sales service of Sharp (at least in Tamilnadu). Sharp advertises a much


ballyhooed 1-1-1 policy, but seems to ignore it in actual practice. It took us 3 weeks


and reminders to get somebody to come over to take a look. Till then, nobody even


called back. :-( It was a minor thing, and was fixed eventually, but the wait was


frustrating.


Sharp makes great products, but suffers from lack of brand awareness outside of niche


places like Kerala (which has a lot of gulf-returnees who are knowledgeable about Sharp).


Perhaps its low failure-rate and top-notch performance will change things around soon.


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