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69%
4.17 

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Jun 21, 2016 07:11 PM 18535 Views

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Shaadi.com opened a cheat business. Worst people ever met in life. I am frustrated asking them for money back.


I would recommend all of you please don't squander your money on shaadi.com membership.


In my case. Around December 2015, At the time of taking membership they didn't even ask me for any damn proof neither education nor identification. And now after 7 months all of sudden they deleted my profile by giving different different kinda excuses.


Firstly when I had a word with them what I was told that it's routine verification process so u require to produce few documents.


Second time I was told your profile has been blocked coz one of their member has lodged complain against me for using some abusive language, so u need to produce few documents.


Third time when I had a word with them and told them that since I have lost my education certificates and then won't be able to produce that so I was told to send them the scanned copy of my Adhar Card that would be enough.


Fourth call: Almost 5 days of submitting that Adhar card still my profile wasn't activated, so again I rang them up. This time I am being told that Adhar card would not be sufficient so u will have to state ur salary slip education proof. Later they agreed on my office identification card and my MBA Identification Card which am enrolled in.


Now later on sending my office iCard and my MBA iCard again they are saying it's not sufficient.


Straight off I was totally frustrated and asked them to cancel or delete my profile and refund my rest of the membership amount as they had mentioned once.


The current post is again they are adamant to activate my profile.


This is ridiculous. It's actually frustrating.


SH45813516


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Brand Response

Dear valued customer,
We are extremely sorry to know you had a negative experience. We are committed to making your matchmaking journey as smooth as possible and helping you find the one. Do help us understand your incident better by writing to us at help@shaadi.com and we will ensure to look into it at the earliest.

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By: Shaadi.com | Dec 18, 2023  11:29 AM Comments 0

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