Read the chat and decide.....awful experience. Review on Shaadi

Customer support

Chat started

Pd

Hi

Waseem joined the chat

Waseem

Hello.

How may I help you?

Pd

why is my profile deleted?

Waseem

I will be happy to help you.

Let me check that for you.

Pd

please

Waseem

Thank you for your patience.

We always try to get the best possible matches for all our members. However, based on the details provided during registration, we were unable to find members whose preference match your details. We appreciate your time and don't want a situation where you are unable to get matches.

We have deactivated your profile for now. However, we will get back to you once we have a suitable match for you.

Pd

that does not mean u delete my profile.how do u know which person interests each other?

are u sick?

copy pasting responses?

Waseem

I regret as checked that we will be unable to host your profile on our site.

Pd

for what reason?

Waseem

The profile is been taken offline from system itself.

Pd

I know

for what reason.do u understand English?

Waseem

Yes, I do understand it.

Pd

answer precise question.

Waseem

As I said as you have violated the terms and conditions of Shaadi.com

Pd

which one?

u said u could not find any match for me.!

Waseem

However, I will forward your profile to the concerned team and they will get back to you within 24 hours time

Pd

I want it now

or I will wake up Mittal now

Waseem

I regret the concerned team is not available at the moment.

Pd

so?

Waseem

You will get a call within 24 hours time

Pd

I don't want any call

I want my profile

Waseem

I regret I am not authorized to activate your profile.

I have forward to the concerned department.

They will get back to you on the same.

Pd

ok.is Mittal authorized?

I want to know the reason!

now

Waseem

We have a verification team and they will get back to you on the same.

Pd

what verification?

why are your responses dubious in nature?

Waseem

We have a concerned team who has taken your profile offline and they will get back to you on the same.

As I already said I am not authorized for the same.

Pd

why don't u have any satisfactory reply to any of my question?

Waseem

The concerned department will get back to you on the same.

If was able to activate it from my end I would have done it.

But as I said the concerned team will get back on the same

Pd

primary question was "WHY DELETED". u had 3 different replies.

why?

hello? why no response yet?

slept?

Waseem

As I said that you have violated the terms and conditions that it is the reason it is been taken offline.

Pd

which terms of use dude?

mention one at least!

earlier u mentioned that you failed to get me matches.

Waseem

As checked with my senior person to activate your profile you need to send us your all proofs copy.

Pd

do u have consistency in your responses?

what roofs of copy?

proofs?

Waseem

Professional proof, educational proof, ID proof and address proof

Pd

put me to him.u have a new talk every time

I am approaching consumer courts for fool u make out of people.along with this chat

Waseem

You will get a call within 24 hours time from a senior person.

Pd

I am hardly educated.not working, living in rented home.does it mean I cannot get married?

I don't want any call

Waseem

I regret senior person can assist only on call

Pd

I want my profile NOW!

I am putting this chat on your facebook page

Waseem

I regret we will not be able to activate without any proofs submitted.

Pd

first you could not find any profile suitable to me.then I violated terms of use unknown to u.now you want my proofs

are u a fool?

or do u think I am a fool?

Waseem

The best what I can do from my end is to arrange a call from a senior person

Pd

saying what?

begging for money?

as they do every day?

which term of use did I violate?

Waseem

So, should I arrange a call within 24 hours time

?

Pd

which ters of use did I violate?

how do u know which girl is most suitable for me?

I belong to lower strata of society.i do nat have any documents

all I know is to approach court for insult and irrelevant talks and a drama shown by People Interactive

MAAN HAANI

Waseem

As checked that you have tried creating multiple accounts on the site whch is violation of terms of use.

Pd

which is my second ID now?

Waseem

Hence, we want to verify the details post which we can activate your profile.

I regret we wont be able to disclose the profiles as they have been taken offline as well.

Pd

dude

wake up. u have a new response to hide your gimmicks

answer me and prove me wrong

OR. I will take this chat and not only approach Court for disrespect and forgery but also make a drama on internet .that too in 30 seconds

Waseem

If you provide us the requested documents then we will be able to do the needful from our end.

Pd

I don't have any.i am not educated.live in a rented house.does not mean I cannot marry

I live on daily wages

cash only

is not related to my marriage prospects

Waseem

As checked that on your profile you have mentioned that your masters in Management and working as an AVP in a private company and we need to verify those details.

Pd

who are you to verify that?

Waseem

Being a match making website we need to validate all the information posted by our members.

Pd

u are forcing me to ruin your image on facebook and drag your company to courts and get People Interactive in eyes of Income Tax, Enforcement Directorate and many more Govt Authorities

Waseem

So, that we can have a safer platform for our members on site.

Pd

but initially you were "NOT" able to find a match for me!

did I mention that I use gun?

then there was violation of terms

then multiple profiles

stick to one ground fool

then verification of documents as if you are an immigration officer

Waseem

I already mentioned the same above itself that you have violated the terms and conditions by creating multiple accounts on this ite.

site.

Pd

please disclose my "many other" profiles

trust me.morning will be very late for u and Mittal both

Waseem

Once we verify you details we will activate your one profile so that you can continue with your partner search.

Pd

and how does Violation and verification relate?

do u think despite being uneducated, I eat grass and Mittal eats cheese?

send me your authorization to my salary/address/bullshit

I give them only to Govt authorized people

Waseem

I already informed you that you need to submit the request documents and we will activate your profile.

Pd

Morning is yet 8 hours away.by that time this chat goes all over the internet

WHY!

why do u have no answer to my questions?

Waseem

You will receive this complete chat transaction in your email at the end of the chat session.

Pd

I can still copy it

Waseem

Sure, you can do that.

If you have any other concerns please let me know?

Pd

problem is that what I do after copying it is damaging for your company

where is my profile?

Waseem

Your profile is currently deactivated.

Pd

why?

Waseem

For a verification check.

Pd

what verification?

Waseem

Once you verify we will do the needful.

Profile details verification.

Pd

what detail verification?

Waseem

You need to submit ID proof, profession proof and education proof.

Pd

then why did you mention that "you were unable to find match.therefore deleted"?

Waseem

As checked again that your profile is taken offline for a verification check.

Pd

then why did you mention that I have "violated terms of use"?

Waseem

Since you have violated the terms of use, hence we your profile has been taken offline.

Pd

Which "terms of use" DUDE? I mentioned I am uneducated.please make me understand

Waseem

As checked that on your profile you have mentioned that your masters in Management and working as an AVP in a private company and we need to verify those details.

Pd

SO?

Waseem

Also you have posted multiple profiles on site.

Pd

let brides parents verify

please DISCLOSE MULTIPLE ID!

Waseem

So, if your uneducated then you should have mentioned the correct details on profile.

I regret without the verification we wont be able to activate it.

Pd

I am literate.might be uneducated

Waseem

The best what I can do is arrange a call back from a senior person.

Pd

please DISCLOSE MY MULTIPLE ID

Waseem

You will get a call from the concerned team.

Pd

mornig will be difficult for your seniors to handle

Waseem

If you have any other query please let me know.

Pd

where is my profile?

Waseem

Is there anything else I can help you with?

Pd

where is my profile?

8 hours is a loooooooong time on internet

Waseem

I understand, however I will be unable to reinstate the profile. I need to forward it to the concern team who will check and then take a call.

Pd

I want it now

Waseem

Please try to understand my limitation as I am an executive and can only forward it to the concern team in order to reinstate the profile.

I am sorry but I will be unable to reinstate the profile as only the concern team have the access and authority to reinstate profiles.

Pd

face the music by the time your senior wakes up.i am a very nonsense person to be with.

why were you unable to prove none of your 4 claims?

this chat is now posted on your facebook for many more to read

:)

Waseem

Inorder to reactivate your profile we will need your Identity proof, Professional proof and Education proof.

Pd

I don't have any.i belong to lower strata of society

Waseem

Okay. I will discuss about your part with the team and then update you about the status.

Pd

then why did you mention that "you were unable to find match for me"?

Waseem

For the same I require some time so that we can update you on the same.

Pd

I need to feel convinced dude

8 hours is long time

Waseem

I understand, however the recent profile that you created for the same we were unable to find match and hence the profile was taken offline.

Pd

holi holidays here.i was hoping to pay and contact people

Waseem

I understand that 8 hours is a fair bit of time however the concern team will be available only at that time.

Pd

then why did you mention that I made multiple profiles?

Waseem

Since you have created multiple profiles and the system has flagged them.

Pd

please advice me the ID of MY OWN multiple profiles

slept?

Waseem

I am sorry but I will be unable to share the details, however will forward your profile details to the concern team to update you on the status.

Pd

then why did u mae 4 unrelated claims?

who are you to verify my documents.let bride and her family do it

I find bride authourized.not shaadi.com

Waseem

It is clearly mentioned in the terms of use that we can ask for documents in order to validate a profile

Pd

then from where did "your inability to find match for me" come in picture?

Waseem

I am sorry but inorder to activate your profile we might require the above documents.

Pd

then from where did "making multiple profiles" come in scene?

you do not have answer to any of my query

Waseem

The system has found multiple profiles with your details.

For the new profile that was registered we were unable to find matches hence the profile was deleted.

Pd

please give me the id so that I can know if some one is impostering me

which is the new profile?

Waseem

I will forward your profile details to the concern team who will assist you once they are available

Pd

why?

Waseem

Since I am unauthorized to share any details from my end.

Pd

by that time I will reach court with this chat

plus the reputation damage that goes beyond your control

Waseem

I understand, that you wish to reactivate your profile.

However I will be unable to reinstate it as only the concern team can reinstate or can taken action.

Pd

if the profiles are "multiple" made by me only.share the ID .as it is all the profiles can be seen by anyone

no.i wish that you answer satisfactorily to your ONE claim of FIVE now

Waseem

The profiles are taken offline from the system as multiple profiles are not allowed on the portal

Pd

which profile is "multiple" for me?

Waseem

I am sorry but I will be unable to share the details from my end.

Pd

why?

Waseem

However I can ask the concern team to update you about the status.

Pd

prove me wrong and u win!

Waseem

Since I am unauthorized to share any details from my end.

Pd

why?

you cannot make a claim either in such case

since you claimed, prove it!

Waseem

I am sorry but I will be unable to disclose the details

Pd

trust me MORING WILL BE BAD HOLI for shaadi.com

Waseem

I understand, your frustration.

Pd

then why did you make 5 different claims?

I am not frustrated! you are

you are not the only site for match making

I am a valuable target for you who can spend money on your site

Waseem

I am not however, since you wish to reinstate your profile I can forward your request to the concern team to check and update.

Pd

answer to any 2 of your 5 claims and I will spare Mittal from reputation damage

Waseem

You will receive an update from the concern team once they are available.

I will forward your profile details on priority basis.

Pd

then why did you make 5 different claims?

why not now?

Waseem

I am sorry but I will be unable to disclose the details at my level, however can forward your profile details from my end.

Pd

this chat is now on your facebook page

Chat started

Pd

Hi

Waseem joined the chat

Waseem

Hello.

How may I help you?

Pd

why is my profile deleted?

Waseem

I will be happy to help you.

Let me check that for you.

Pd

please

Waseem

Thank you for your patience.

We always try to get the best possible matches for all our members. However, based on the details provided during registration, we were unable to find members whose preference match your details. We appreciate your time and don't want a situation where you are unable to get matches.

We have deactivated your profile for now. However, we will get back to you once we have a suitable match for you.

Pd

that does not mean u delete my profile.how do u know which person interests each other?

are u sick?

copy pasting responses?

Waseem

I regret as checked that we will be unable to host your profile on our site.

Pd

for what reason?

Waseem

The profile is been taken offline from system itself.

Pd

I know

for what reason.do u understand English?

Waseem

Yes, I do understand it.

Pd

answer precise question.

Waseem

As I said as you have violated the terms and conditions of Shaadi.com

Pd

which one?

u said u could not find any match for me.!

Waseem

However, I will forward your profile to the concerned team and they will get back to you within 24 hours time

Pd

I want it now

or I will wake up Mittal now

Waseem

I regret the concerned team is not available at the moment.

Pd

so?

Waseem

You will get a call within 24 hours time

Pd

I don't want any call

I want my profile

Waseem

I regret I am not authorized to activate your profile.

I have forward to the concerned department.

They will get back to you on the same.

Pd

ok.is Mittal authorized?

I want to know the reason!

now

Waseem

We have a verification team and they will get back to you on the same.

Pd

what verification?

why are your responses dubious in nature?

Waseem

We have a concerned team who has taken your profile offline and they will get back to you on the same.

As I already said I am not authorized for the same.

Pd

why don't u have any satisfactory reply to any of my question?

Waseem

The concerned department will get back to you on the same.

If was able to activate it from my end I would have done it.

But as I said the concerned team will get back on the same

Pd

primary question was "WHY DELETED". u had 3 different replies.

why?

hello? why no response yet?

slept?

Waseem

As I said that you have violated the terms and conditions that it is the reason it is been taken offline.

Pd

which terms of use dude?

mention one at least!

earlier u mentioned that you failed to get me matches.

Waseem

As checked with my senior person to activate your profile you need to send us your all proofs copy.

Pd

do u have consistency in your responses?

what roofs of copy?

proofs?

Waseem

Professional proof, educational proof, ID proof and address proof

Pd

put me to him.u have a new talk every time

I am approaching consumer courts for fool u make out of people.along with this chat

Waseem

You will get a call within 24 hours time from a senior person.

Pd

I am hardly educated.not working, living in rented home.does it mean I cannot get married?

I don't want any call

Waseem

I regret senior person can assist only on call

Pd

I want my profile NOW!

I am putting this chat on your facebook page

Waseem

I regret we will not be able to activate without any proofs submitted.

Pd

first you could not find any profile suitable to me.then I violated terms of use unknown to u.now you want my proofs

are u a fool?

or do u think I am a fool?

Waseem

The best what I can do from my end is to arrange a call from a senior person

Pd

saying what?

begging for money?

as they do every day?

which term of use did I violate?

Waseem

So, should I arrange a call within 24 hours time

?

Pd

which ters of use did I violate?

how do u know which girl is most suitable for me?

I belong to lower strata of society.i do nat have any documents

all I know is to approach court for insult and irrelevant talks and a drama shown by People Interactive

MAAN HAANI

Waseem

As checked that you have tried creating multiple accounts on the site whch is violation of terms of use.

Pd

which is my second ID now?

Waseem

Hence, we want to verify the details post which we can activate your profile.

I regret we wont be able to disclose the profiles as they have been taken offline as well.

Pd

dude

wake up. u have a new response to hide your gimmicks

answer me and prove me wrong

OR. I will take this chat and not only approach Court for disrespect and forgery but also make a drama on internet .that too in 30 seconds

Waseem

If you provide us the requested documents then we will be able to do the needful from our end.

Pd

I don't have any.i am not educated.live in a rented house.does not mean I cannot marry

I live on daily wages

cash only

is not related to my marriage prospects

Waseem

As checked that on your profile you have mentioned that your masters in Management and working as an AVP in a private company and we need to verify those details.

Pd

who are you to verify that?

Waseem

Being a match making website we need to validate all the information posted by our members.

Pd

u are forcing me to ruin your image on facebook and drag your company to courts and get People Interactive in eyes of Income Tax, Enforcement Directorate and many more Govt Authorities

Waseem

So, that we can have a safer platform for our members on site.

Pd

but initially you were "NOT" able to find a match for me!

d