May 08, 2016 12:11 AM
25302 Views
We have travelled in Saudia Airlines in business class. There are three issues. 1. We have selected India Vegetarian meal(I have called reservation dept and spent 20 mins to get selected Vegetarian meal option becasue we can not select that option online). However, non-vegetarian food was served in flight by crew. Later, we informed crew that we have ordered vegetarian meal then they throw some fruit and bread. Crew memebers are just useless and not behaving professionally.
- Ticket clearly mentioned 23KG two checkedin luggage(in Business class), However, it was told to us at boarding airport ticket counter that we can carry 32 Kg per checked in baggage. i.e. I travelled with 36 Kgs less baggage in total compare to given allowance(2 tickets+2 passsenges). Basically, this airline is not able to give detail in their ticket. 3. Ticket clearly mentioned arrival airport as "Jeddah Intl(JED), Jeddah". There are two airports hence taxi was waiting at other airport for pick-up, ticket does not provide landing airport information.
Overall experience in Saudia airlines is very bad and I will definitely do not want to travel in this airlines.
