Apr 08, 2015 02:12 PM
18425 Views
(Updated Apr 08, 2015 03:03 PM)
I have visited Sapna Book Storequite a few times and purchased books on several occassions. There is a complete lack of exchange policies or any basic customer services. As a regular customer I was definately expecting a better exchange policy.
There are other local book stores and online shopping sites like flipkart or amazon with a decent exchange or return policy. Then why rules are different only for Sapna?As consumers it is our right to get what we want as we are paying our hard earned money.
A exchange policy is a must. I will not recommend this place to anyone and better go for flipkart or amazon. For stationery other local stores are anytime better. Also I find Sapna highly overpriced. You get better same stuff for better prices in other local stores. Some of my friends have also complained of similar grievances. Overall a very bad experience with this store.
