Aug 04, 2008 10:27 PM
9012 Views
\Here I am sharing my true experaince with Sangeetha Mobile Store. I have purchased a 10, 200/- worth of mobile phone From SANGEETHA MOBILE store in MARATHALLI, BANGALORE. They offered me 120% Cash Back offer. This offer is suppose to give me 12000/- worth of gift (though it is cash back but when I told methat they are giving the assured gifts).
They told me that you will get the gifts with in 2-4 weeks for this you have to confirm a mail sent by them. I asked SANGEETHA MOBILE when I did not received the gift after 4 weeks, but they told me that you will receive the gift very soon. After 5 weeks, I again called them and then they asked me to call another phone number. When I called the given number (this is the number of company called MYGIFTJUNCTIOIN.COM).
In reply they told me that “you have not sent the confirmation for receiving the gifts”. For confirmation I sent the scanned copy of acknowledgement Slip along with the mail to them. After receiving mail (Which I confirmed with them) the party (MYGIFTJUNCTIOIN.COM or QUANTUMCONCEPTS) assured me that I will receive the gift with in 2-4 week.
When after 15 days I did not receive the gift after 15 days (till this time more then 1 & half month has passed). I called them back and asked for the gifts again, they were saying that they have not received the confirmation. Then I got a call from the person belongs to the gift delivering company named as MYGIFTJUNCTION.COM that I am sending the SMS please confirm by replaying to SMS. I shocked to know that they have asked for the Processing Charges of 3750/- for the Digital Camera for which they do not want to share the information regarding specification of the camera (The camera which they are telling is NIKON 5 Mega Pixel which is available in market @ INR 3500/-). When I was purchasing the mobile no body from the shop told me that this kind of processing charge will be taken which are more then the value of gift itself. I am feeling cheated with this whole episode.
I am surprised to see that big companies like SANGEETHA MOBILE are doing this kind of things to lure the customer. This kind of instances only maligns the image of the company only. In future I will never suggest any one to venture into SANGEETHA Mobile Shop.
I would like to take attention of the customer please do not go by this kind of offers.
Thanks
