Aug 30, 2016 02:23 PM
15054 Views
I bought this washing machine an year back from an authorized Samsung Brand store in Dehradun.
Within the first week of the purchase there were problems that came into the scenario.
The faulty timer: If I set the timer for 42 minutes, it automatically redirected itself to 68 minutes consuming more electricity, more water wastage and inefficient working of the machine. I reported the same to the consumer complaint department and things got resolved within 15days of my complaint.
Overflowing of water: If I set the water level to 1 or 2, that doesn't mattered at all. The machine automatically filled the water till the top of the tub and then shuts off and then the process repeated again when switched on!
The Tub: The tub got dismantled from its position and while spinning it came onto the glass at the top making the machine autoshut itself.
Although a few complaints were resolved by the Samsung team but till date there's one or the other problem that we notice around.
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