Unfriendly phone UI and unfriendly CC/Serv center. Review on Samsung SCH M569

I visited Mumbai recently and my 3.5 yr old Nokia CDMA mobile got some problem so had to buy a mobile urgently, got Samsung CDMA mobile SCH-M569 (31Jan2010). Soon I realized that this is very unfriendly phone software with irritating User interface (i.e. you can't do much without open by sliding it up, while you listen FM you cant do anything else, doesn't have any screensaver and there is long list).

After my return back to home I tried installing PC Studio which is even more irritating annoying experience, as it never gets installed correctly on any Operating System (Win XP/ Win 2003/ Win 7) and the CD with mobile has older version so every time you install it goes and downloads non-reusable update(around 70 MB) every install which also doesn't work, called customer care they didn't had any solution and they suggested to visit their service center. Technical team there at their service center responded like they don't have any solution and they are not able to connect to their PC as well without much investigation they took my phone and asked me to wait for 2-3 days.

I am totally annoyed irritated with experience post switch from NOKIA to Samsung. Completely unprofessional behavior of customer care/service center and most unfriendly UI of mobile what else required to know that Samsung is just pushing its sales but not the quality. Next time I would refrain from taking any Samsung product at least before checking reviews which was not the case with NOKIA. Waiting for results from service center..