Hello friends today I would like to share my experience with samsung refridgerator which I purchased last year I have purchased samsung brand by assuming that it is a market leader and product from samsung are of top quality but I was incorrect I purchased this fridge 14 months before initially after few days of purchase it started problem in cooling I initially thought that setting is not right so I called customer care and engineer visit to my house he told me that its compressor is not working and have some problem in it so I escalated this issue so that it can be rectified engineer changed it after few months it got trip to n times in a day so I raised a comolaint now they took it to company and send me fridge after 20 days now after 1 year it started problem in cooling I called one of my known who is working as lg fridge engineer he told me that I got a defective product
Customer service for me is not good they should have replace it instead making it correct so that warrenty period gets over
Product quality for me is worst because I have spent hard earned money and got a defective product.
Products of samsung for me is not relaible as company is not doing quality check properly
It has many features but I am unable to use the same as the basic feature i.e compressor is missing in my case
