Apr 14, 2016 05:37 PM
2956 Views
AVOID THE GALAXY S6 AT ALL COSTS! This phone is absolute garbage and Samsung's repair service is even worse.
I bought the S6 in July after having been a long time customer, but will never buy another Samsung phone after the experiences I have had with this phone and the company. In December the phone stopped charging so I took it to them .
They replaced the phone because the battery is built in and they couldn't fix it. Not even 3 months later, my phone starts telling me that it is too hot/cold to charge. I take it to the Samsung repair center here in Texas and after a 3 hour wait they tell me they can't do anything about it because the motherboard is the problem. Well guess what.
They then take the phone from you(which leaves you with no device because they don't have loaners), ship it back to Samsung, who then ships it back to the store, and after the week that has passed they now take 5-7 BUSINESS DAYS to repair it before you can get your phone back! What a load of garbage! The phone was$750, but isn't worth a tenth of that price. STAY AS FAR AWAY AS YOU CAN. I will never buy another Samsung product. At least with Apple you can take it to the store and get a replacement right away.
