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Home > Personal Finance > Insurance Companies > Health Insurance > STAR Health Insurance > Star insurance failed to pay out on valid claims

Star insurance failed to pay out on valid claims. Review on STAR Health Insurance

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43%
3.23 

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Frankfurt, Germany India
Star insurance failed to pay out on valid claims
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 21, 2015 04:43 PM 60043 Views

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Dear All


I took DIABETESIND policy for my mother close to 2 years ago and paid two term(paid 70, 000 Inr), 3 moths ago she met with an accident has been hospitalized with treatment of traumatic C4C5 IVDP.


Star insurance Doctors were keep on asking the documents again and again for 2 months, now after 3 months they are refusing to pay stating that its an old disease and claim is not possible within 2 years, even after providing all documents from reputed hospital confirming that its an accident, but they are not accepting.


Its a kind of cheating the people with there idiot doctors for genuine claims


Now I dont understand how to handle this kind of scandals, dont we have any legal insititutions to track this cheating and support the citizens.


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 21, 2018  05:17 PM Comments 0

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