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MouthShut Score

43%
3.23 

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Nov 20, 2015 02:04 PM 59109 Views

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I have a policy with them family optima. Made a claim for my son and they have rejected it saying it is excluded disease.


I checked the policy and nothing is mentioned then they direct me to their site


https://starhealth.in/sites/default/files/Family%20Health%20Optima%20Insurance%
20Plan_0.pdf


I cant read anything even with a magnifying lens and there it is mentioned it is excluded.


I  didnt even get a mail while making the policy. Please Please Please dont take policy from this company


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 21, 2018  05:17 PM Comments 0

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