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MouthShut Score

43%
3.22 

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Coimbatore, Tamil Nadu India
Very bad service star health insurance
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 15, 2014 01:30 PM 103453 Views

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My name is A. GURUVAYAORAPPAN living in Coimbatore. Past 8 years  customer in star healthinsurance My number is 986464-3, last month I visit tour in Kerala, my son A.G.Mahavishnu admit in seventh day Adventist hospital In ottapalam Kerala there my star health card not accept, then I call to customer care, They give some polno: 012055 claim no: 0087825 dt: 22.07.14 you can pay the amount in hospital


Then send bills, summary and one cancel cheque leaf to our office I send it all bills, summary to your office, 11.08.14 I received sms from your side Documents received – claim under process amount is 2400/-rs only. 19.8.14 I call to again customer care they telling 13.08.14 we send some courier to you for we need some other papers from hospital. First time I’m claiming in star health insurance but not response answer in there Money not an issue but Star health insurance is very poor services …people aware with star health insurance


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 21, 2018  03:40 PM Comments 0

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