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MouthShut Score

43%
3.22 

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Dont even go here
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 28, 2016 06:26 PM 57913 Views

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I will not even begin to comment on rates and services. This is the most third class policy I ever bought. I bought it for my son and self. We are both healthy( thank god for that) and this was for just in case scenario. The network of hospitals is hopeless. Throughout the year I kept requesting them for a health check up as was detailed in the policy. Nobody knew how to guide me. No hospital accepted the card and it was just a piece of trash in my purse. They we rude and couldn't care less once they had made a sale.


After one year all of a sudden the same insurance agent showed up to ask me if I was willing to renew the poilicy., after he had dropped me like a hot potato post selling the policy. On day one it was supposed to provide for IPD services in Apolloo. After I signed up Apollo just disappeared from the list.


Dont even go there.


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Brand Response

Dear Member,
We have recently associated with MouthShut and are very sorry for any inconvenience that you faced. We hope your concern was looked into through other means of communication, if not please share your contact and policy details with us, so that we can look into it.
Team,
Star Health

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By: Star_Health | Mar 21, 2018  05:40 PM Comments 0

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