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44%
3.28 

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STAR HEALTH INSURANCE IS UNETHICAL AND CORRUPT
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Mar 04, 2011 01:43 AM 11681 Views
(Updated Mar 04, 2011 01:43 AM)

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I have an accusation on STAR HEALTH  AND ALLIED INSURANCE CO ,   they gave me run for my money and did not reimburse 50%  of  my hospitalization  expenses .


the process of claiming itself is very conventional and cumbersome  ,  they take long time to process your bills and  will torture you to provide  irrelevant  and non existing documents . I spent months of time in sending them  followup letters over courier and then they replied only after many weeks.


Finally when they reimbursed  they had knocked of  50% of the bill saying the hospitalization was because of per-existing diseases. But it was not a pre-existing diseases doctors had categorically provided the medical reports stating  that it is not a pre-existing diseases .   however the STAR co declined the medical reports   and cheated me of my claim amount .


Its functions like a typical  bureaucratic administration ,  its very difficult to reach them with your concerns , they make you run from pillar-to post .  I had to write multiple letters to branch office  , regional office  and then to head office . I only got  a petty amount of my claim . rest of the 50% of the claim amount  was denied .


Please watch out  before you associate with this Co.


Cheers


Kiran


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Brand Response

Hi GlobalKiran,
we have recently associated with MouthShut and are here to look into each and every feedback shared about us. We regret any inconvenience caused to you and hope your concern was taken care of. If there is any feedback you want to share with us, please share your contact and policy details so that we can get you in touch with the concerned department.
Team,
Star Health

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By: Star_Health | Mar 19, 2018  10:41 AM Comments 0

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