Apr 26, 2011 11:44 AM
4964 Views
We have booked for Europe tour with SOTC. The main problem is they are not at all transperent in their dealings. The letters and estimates what they give is on xerox copy and not signed or stamped. They probably think that they can escape legal action by doing so.
They have two components for payment, Indian Rupee component and Euro money component. For payment of INR equvivalent of Euro money component they say the exchange rates applicable as per Dautsche Bank rates on the day we pay money. When you actually go to pay they charge 2 to 3 Rs. more than the exchange rates of Deutsche Bank rates. When you question them they only say try to justify that that is the rate given to them by Deutsche Bank. They litterally fleece the customers. I do not know if they can be sued against the FERA regulations for this. I have to pay them as per their demand just because my advance money is stuck with them and no way to get it back.
They make their Clerical staff front for all the transactions, who really do not have much knowledge about visa rules nor about anything else. When you ask them for the senior person’s contact numbers, they just say they are not allowed to give their numbers.
I would not recommend any one to take tour with SOTC, if any one still wants to book with them it will be great risk. The tour is not money’s worth.
