Aug 23, 2005 01:22 PM
2641 Views
(Updated Aug 23, 2005 01:22 PM)
Hello,
I've been using a ABN AMRO credit card (the services are really good, may be I'll write a separate review on this card) from past couple of years without any problem & I never though of getting an another card till one fine day a representative from SBI card called me with a offer of a lifetime free card. Getting such calls from ICICI/ HDFC/ Standard Chartered/ Citibank (don't ever go for Citibank, the services & charges really sucks) etc. in not new for me, but as I'm holding a savings bank account with SBI from past couple of years, without any problem, I thought of giving a try to SBI card.
The rep. has jotted my office address & very next day a guy from SBI card reached to my office with the application form. I've filled the application form & handed over all the necessary documents for the application. He (the guy came with the application form) confirmed me that the card is free for lifetime & I’ll receive the card within next 14 days (that’s what they claim).
After some 10 days I got call from SBI card saying they’ve received my application & want to confirm my present address by sending a person to my residence. After some 2 days a person from SBI card visited my house & told me that everything is allright & I’ll receive my card within a weeks’ time. He also handed over my application number to track the status.
After a week, to my horror, I got a letter from SBI card saying that my application got rejected! I called up customer care to understand the reason behind my rejection but the CSE told me that she don’t know the reason as it’s purely a business decision.
I simply can’t understand that how SBI card can do this? Just 1 week before they informed me that everything is all right & my application is approved & after that I am getting a letter from same entity saying that my application got rejected! I am unable to understand why their representative trouble people by calling over phone/ meeting at their offices & making promises of giving credit cards when the bank itself is in no mood of business.
