May 04, 2016 11:00 AM
10985 Views
(Updated May 04, 2016 02:47 PM)
I used to hold the SBI SILVER credit(free) card until I was persuaded to upgrade to this pathetic SIMPLY SAVE credit card which comes with an annual fee of Rs 500. I was told by their agents at more megastore that even though it is a paid card, I will get 2000 cash points(1 cash point= Rs 0.25) upon using this card for Rs 2000 in the first 60 days. And So I did.
It has been 5 months since I started using this card and the 2000 cash points have still not been credited into my account and Rs 500 towards the annual fee has already been debited.
When I reached out to SBI, the response from them is:
"We wish to inform you that activation offer is not valid in case of card upgrade and card degrade hence we are unable to provide the offer."
Why was this not made clear to me at the time of applying for this card? What is the value addition for me in upgrading to this pathetic card?
SBI is pathetic in credit card services as compared to other banks and hence they use such tactics to persuade people to "BUY" their cards. I would never recommend their useless cards to anyone. STAY AWAY!
