Mar 02, 2016 05:26 PM
11769 Views
Hi, I am using sbi simply save card from last 9 months. It proves its from the government sector. There customer service is really bad. If you want to call for any queries you should sell your properties because of the wait. After keeping in waiting for 10 to 15 minutes calls will be answered from the representatives.
They told me when they came for give card for me they told that you can any credit card bill payment by using this card. I have called to them but due to heavy wait in call after waiting for 10 minutes I was frustrated and hanged the call. I have made the transaction for paying my other card bill by using this. In the next month I just checked the statement I was shocked to see the bill. the amount which I have done transaction was doubled. I have called to them they told that if your making any credit card payments by using there card, you should not do any transaction they told.
I have asked them you did not tell me while issuing the card, they told that it will be mentioned in the policy. I was frustrated. From then on I am not using this card. I thought of closing it but EMI are running on it. Within short span I will close this card. that was a bad experience for me. I will recommend you to not to take sbi simple save credit card.
